Admin solution set · formerly SimplAssist

SimplSolutions for operations leaders and front-office teams

For operations leaders who knew SimplAssist. Meet the company behind SimplAssist and see how approved knowledge connects the SimplSolutions product family.

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For operations leaders who knew SimplAssist

SimplAssist is now the Admin solution set. It connects routine requests, email, calendars and notes to approved company context, with people responsible for decisions and exceptions. Simpl Brain includes the employee-facing assistant for source-grounded answers and escalation. This legacy site explains the transition and links to the current solution sets.

One company. Connected capabilities.

SimplSolutions builds governed AI business automation around a shared Business Brain. Simpl Brain includes employee answers; connected solution sets support administrative workflows, learning and sales. Each has a defined job, while a proposal confirms the combination, dependencies and responsibilities for your organization.

Discovery before deployment

The team starts with a recurring business situation, reviews the sources and systems involved, and agrees on the people responsible for decisions and exceptions. A scoped pilot tests the handoff before expansion. Implementation and ongoing costs are provided through a tailored quote.

Accountable people, approved context

Company knowledge needs owners and review. AI-assisted output does not replace professional judgment, employee authority or required sign-off. The practical goal is more consistent work with less repetition, while keeping people responsible for the outcome.

Based in Barrington, New Hampshire

SimplSolutions is located at 41 Mills Falls Rd., Barrington, New Hampshire, United States. Contact the team through the main SimplSolutions website to discuss your business situation, product fit and implementation scope.

Booking rules, incomplete intake, unusual requests and permission boundaries need explicit decisions. We define the administrative actions that can follow an approved process and the situations that return to your team. Staff remain responsible for decisions that require judgment.

Start with one real situation

Map my admin workflow.

Bring the question, role or workflow. We'll work through the context, ownership and implementation with you.

Let's talk

Current approved solution

A core workflow. Capabilities that fit the job.

Admin runs on your existing or newly configured Brain. These capabilities describe how the program can be assembled; the agreed scope defines which actions, integrations, channels and maintenance responsibilities are included.

  • Email workflow integrations
  • Calendar workflow integrations
  • Notes and follow-up workflows
  • Standard connected systems; custom integration setup quoted separately

Core Admin integrations

Email, calendar, notes and standard connected systems can support the agreed administrative workflow. Custom integration setup, permissions and nonstandard actions require separate definition.

Public website agent

Add a public-facing agent for website chat or messaging. Define its approved answers, intake path, deployment and conversation scope in the proposal.

SimplVoice

Add a voice channel to answer calls and handle scoped administrative tasks through workflow integrations, with defined staff handoffs. Telephony arrangements and call actions are addressed in the proposal.

Intake and forms

Review the fields, collection process, form provider, destination, validation, missing-information path and follow-up as one connected workflow. Form completion and submission actions depend on supported access and agreed scope.

Rules, exceptions and maintenance

Define routing, calendar actions, email actions, review points, escalation and ongoing maintenance before launch. A website chat connection does not by itself include form design, provider connections or every downstream action.

Sensitive-information requirements

For workflows involving sensitive information, define permitted collection, access, transfer and safeguards during discovery. The program establishes appropriate staff handoffs and responsibilities without assuming a compliance outcome.

SimplSolutions for operations leaders and front-office teams | SimplAssist